General privacy policy

Through this document, the “Punto Azul” Group makes its Privacy Policy available to users, which is in harmony with current regulations on the protection of Personal Data (Law No. 29733 and Supreme Decree 003-2013 -JUS). Below are the purposes for processing the information that you have provided us, who is responsible for processing it, the storage time in our Databases, the security measures, and the means to exercise your rights as the owner of the data. Personal information.

1. What information do we collect?

We collect the following personal information:

Regarding the personal data of our Clients: name, surname, telephone number, email address and address.
Regarding the personal data of our Web Users: name, surname, telephone number, email address and address.
Regarding Complaints and Claims Data: names, surnames, address, telephone number and email address.

It should be noted that to create a User on our Website, the person will only need to enter their email address and password.

2. How long do we store your information?

It is important to note that the data storage period is indefinite. However, this precision is stated in the privacy policy corresponding to each section.

3. How do we protect your information?

The Punto Azul Website has adopted all the necessary technical, legal and organizational measures to guarantee the security and adequate processing of your personal data; as well as to avoid any improper manipulation, accidental loss, destruction or unauthorized access by third parties.

Likewise, we comply with all strictly necessary measures regarding the cross-border flow of data, in accordance with article 15 of Law No. 29733.

We inform you that your information will not be commercialized, transferred or shared without your authorization and for purposes other than those described below.

4. For what purposes do we use your information?

The personal data that you provide us will be used for the following purposes:

Regarding the personal data of our Clients/Web Users:

Process the purchase made by virtue of the consumer relationship established with Punto Azul.
Establish a communication channel with Punto Azul to inform you about the status of your order or other information related to it.
Incorporate it into Punto Azul’s sales history for statistical and historical purposes.
Establish a means of communication to address your queries, questions, complaints, claims.
Send promotions, benefits, contests, offers and, in general, advertising about Punto Azul products and services.
Obtain information from public and private access sources for profiling purposes.

Regarding Complaints and Claims Data:

Establish a means of communication to respond to management requests, complaints and claims that have been registered by the user and/or consumer.
Keep a record of people who file claims and complaints through the Complaints Book for the purpose of complying with consumer protection regulations.

5. Who has access to your information?

You authorize us to share and process your personal information with third parties that provide us with services to improve our activities. In these cases, it will guarantee that the processing of your data is limited to the previously authorized purposes and that confidentiality is maintained and appropriate security measures are implemented.

It should be noted that the Punto Azul Website complies with all policies and regulations regarding the cross-border flow of personal data, in accordance with the Personal Data Protection Law.

6. How can you exercise your rights as the owner of Personal Data?

Punto Azul recognizes and guarantees the exercise of the rights of access, rectification, cancellation, opposition, information or revocation that are granted to it by law. To exercise the aforementioned rights, you may send an email with the subject “Personal Data Rights” to the following address: info@puntoazulrestaurante.com. In this email you must enter the following information:

Name, surname, national identity document, email and address.
Indicate the type of request you wish to make: Access, Rectification, Cancellation or Opposition. Likewise, clearly indicate the information to which you wish to access, rectify, cancel or with respect to which you wish to object.
You may attach a document in which you develop your request. (Pdf format)

If you consider that you have not been attended to, you may file a claim with the National Authority for the Protection of Personal Data, addressing the Parties Table of the Ministry of Justice and Human Rights located at Calle Scipión Llona N° 350, Miraflores, Lima, Peru.

7. How is Cookies treated on our Website?

The Punto Azul Website uses cookies in order to improve the service provided to the client and/or user who uses it.

On this website we use cookies to: a) ensure that the website can function correctly and b) collect anonymous statistical information, such as what pages you have viewed or how long you have been on the website.

The cookie policy used by our Website strictly complies with current data protection regulations (Law No. 29733 and Supreme Decree 003-2013-JUS).

8. How is Cookies treated on our Website?

As a result of the continuous improvement of our processes, the Punto Azul Website may make corrections and updates to this Privacy Policy. Please check these terms regularly for any changes that may have occurred and how they may affect you.